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Manage live business calls in the Sync desktop or browser app using built-in call controls for routing, audio, and participant...
April 7th, 2026 194 views 0 likes
Call parking allows you to place an active call into a temporary parking slot so it can be retrieved from...
April 28th, 2026 160 views 0 likes
net2phone Sync lets you place and receive business calls using your assigned number across desktop, mobile, and supported devices—so your...
February 12th, 2026 117 views 0 likes
The Recordings workspace in Sync gives you one place to review your recorded calls. With net2phone AI enabled, you can...
September 17th, 2026 33 views 0 likes
Manage your business contacts in the net2phone Canada Sync Platform. Company contacts appear automatically as Team Members. External contacts can...
February 12th, 2026 196 views 0 likes
Company schedules define shared business hours used across features such as call routing, ring groups, call queues, and call forwarding....
February 12th, 2026 126 views 0 likes
Depending on your organization’s Sync bundle and enabled features, the Messages tab in the Sync app hosts External SMS conversations,...
April 2nd, 2026 231 views 1 likes
Your voicemail inbox stores messages left by callers when you miss a call. From Profile Settings, you can enable or...
February 12th, 2026 451 views 1 likes
Remote Access allows you to check your voicemail from outside your organization using an external phone, such as a mobile...
June 2nd, 2026 83 views 0 likes
To enhance ease of use, Huddle has several helpful keyboard shortcuts. Huddle Action Keyboard shortcut Hide or show video thumbnails...
February 12th, 2026 148 views 0 likes
Huddle polls allow meeting Hosts and Moderators to collect quick feedback from participants during a live video conference. Polling is...
February 12th, 2026 111 views 0 likes
Huddle is net2phone’s built-in video conferencing tool. Huddle allows you to schedule meetings, connect face-to-face, collaborate in real time, and...
February 12th, 2026 244 views 0 likes
Before you join a Huddle in Sync, you can review and adjust your device, audio, and meeting preferences from the...
April 23rd, 2026 95 views 0 likes
The Receptionist Console (RCon) is a cloud-based call management console for users who handle high call volumes. It brings active...
February 12th, 2026 168 views 0 likes
Use Silent Mode when you are in a meeting, focusing on work, or temporarily unavailable. When Silent Mode is enabled,...
May 13th, 2026 100 views 0 likes
Prepare for time away without missing important calls or messages. Sync lets you temporarily forward incoming calls, update your voicemail...
May 14th, 2026 136 views 1 likes
Virtual Fax allows you to send and receive faxes through email instead of traditional fax hardware. Each Virtual Fax uses...
August 27th, 2026 55 views 0 likes