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Shared Inboxes

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    • Manage Sync Inboxes

      Administrators can manage Shared Inbox activity in Sync, assign conversations to users, address routing issues, and close completed conversations. With...

      February 12th, 2026 27 views 0 likes

    • Troubleshoot Shared Inboxes

      Use this guide to resolve common Shared Inbox issues, including missing conversations, routing problems, and assignment limitations. Select an issue...

      February 12th, 2026 12 views 0 likes

    • Understand Shared Company Inboxes

      Shared Inboxes provide a shared messaging workspace where multiple Team Members can view and respond to messages sent to a...

      February 12th, 2026 181 views 2 likes

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