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Understand Ring Groups

Ring Groups allow teams to share responsibility for answering incoming calls. What is a Ring Group? A Ring Group is...

February 12th, 2026 247 views 0 likes
Understand Special Extensions

As a team member using the net2phone Sync platform, understanding how to use Special Extensions effectively can significantly enhance your...

February 12th, 2026 121 views 0 likes
Set Up Out of Office (OOO) Call Routing in Sync

Prepare for time away without missing important calls or messages. Sync lets you temporarily forward incoming calls, update your voicemail...

May 14th, 2026 136 views 1 likes
Star Codes with net2phone Sync

Star and feature codes let you complete common calling actions directly from a Sync desk phone or supported calling device....

May 12th, 2026 165 views 0 likes
Enable and Disable Sync Silent Mode

Use Silent Mode when you are in a meeting, focusing on work, or temporarily unavailable. When Silent Mode is enabled,...

May 13th, 2026 100 views 0 likes