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Manage live business calls in the Sync desktop or browser app using built-in call controls for routing, audio, and participant...
April 7th, 2026 55 views 0 likes
Huddle is net2phone’s built-in video conferencing tool. It lets you meet face-to-face, collaborate in real time, and connect with coworkers...
February 12th, 2026 52 views 0 likes
Connect your Google account to sync your calendar and contacts with net2phone. Once connected, your Google meetings will appear within...
February 12th, 2026 41 views 0 likes
Ring Groups allow teams to share responsibility for answering calls. What is a Ring Group? A Ring Group is a...
February 12th, 2026 50 views 0 likes
An Inbox is a shared messaging workspace where multiple Team Members can view and respond to messages sent to a...
February 12th, 2026 41 views 2 likes
The Diagnostics App helps identify common device, browser, and network issues that can affect audio, video, and call quality. It...
February 12th, 2026 45 views 0 likes
The net2phone Diagnostic App is used to assess the performance and compatibility of your device's audio input and network capabilities...
February 12th, 2026 40 views 0 likes
Company schedules define shared business hours used across features such as call routing, ring groups, call queues, and call forwarding....
February 12th, 2026 31 views 0 likes
Huddle polls allow meeting Hosts and Moderators to collect quick feedback from participants during a live video conference. Polling is...
February 12th, 2026 29 views 0 likes
net2phone includes three features that help route calls and organize users: Ring Groups, Departments, and Call Queues. While they may...
February 12th, 2026 35 views 0 likes
As a team member using the net2phone Sync platform, understanding how to use Special Extensions effectively can significantly enhance your...
The Interactions tab in the Sync app is your central workspace for business messaging. From this tab, users can view...
April 2nd, 2026 35 views 0 likes
To enhance ease of use, Huddle has several helpful keyboard shortcuts. Huddle Action Keyboard shortcut Hide or show video thumbnails...
The Receptionist Console (RCon) is a cloud-based call management console for users who handle high call volumes. RCon centralizes active...
February 12th, 2026 39 views 0 likes
Before you join a Huddle in Sync, you can review and adjust your device, audio, and meeting preferences from the...
April 23rd, 2026 18 views 0 likes
Call parking allows you to place an active call into a temporary parking slot so it can be retrieved from...
April 28th, 2026 22 views 0 likes
Use Silent Mode when you are in a meeting, focusing on work, or temporarily unavailable. When Silent Mode is enabled,...
May 13th, 2026 11 views 0 likes