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Your Profile Settings provides access to several personal configurations and call routing options. To access your personal settings from the...
February 12th, 2026 103 views 0 likes
Your voicemail inbox stores messages left by callers when you miss a call. From Profile Settings, you can enable or...
February 12th, 2026 311 views 1 likes
Your Profile Settings host key configuration options, which allow you to manage your personal information in the net2phone system, including...
February 12th, 2026 97 views 0 likes
If you’ve forgotten your password, don’t worry—you can reset it in just a few simple steps. Requirements and notes Prerequisites...
February 12th, 2026 142 views 0 likes
A personal avatar helps colleagues quickly identify you during calls and in internal messaging. Before you Begin Your file upload...
February 12th, 2026 125 views 0 likes
Enable notifications to receive sound alerts for incoming calls. Disabling notifications does not activate Do Not Disturb (DND). Your calls...
February 12th, 2026 119 views 0 likes
Your status shows whether you’re available to take calls, messages, or meetings; it helps other team members understand when you’re...
February 12th, 2026 83 views 0 likes
Hold music is the audio callers hear when you place them on hold. You can keep the system’s default music...
February 12th, 2026 139 views 0 likes
Once a number is blocked, calls from that number will no longer ring your devices. Learn how to Block a...
February 12th, 2026 121 views 0 likes
The Devices tab in your Profile Settings lets you configure your outbound caller ID, adjust how long your desk phones...
February 12th, 2026 157 views 0 likes
The Call Options subtab allows you to view the status of your ring group and call recordings for your extension....
February 12th, 2026 120 views 0 likes
Call Forwarding allows you to redirect incoming calls to another phone number when you are away from your desk, unavailable,...
February 12th, 2026 167 views 0 likes
Ideal for managing a large number of customers or vendors, you can upload multiple external contacts at once by importing...
Custom call forwarding lets you forward calls only during specific days and times. Use this option when you want calls...
Your voicemail password/PIN is used when accessing voicemail by phone. You can update your voicemail password from your Profile Settings...
April 15th, 2026 126 views 0 likes
Your department is used across your company’s net2phone system to help organize users, support call flows, and improve directory visibility....
February 12th, 2026 112 views 0 likes