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The Sync system includes three distinct call-routing features that help organize users and control how incoming calls are handled: Ring...
February 12th, 2026 167 views 0 likes
Ring Groups control how incoming calls are distributed across Welcome Menus, Team Members, Departments, Call Queues, and other destinations. Create...
August 25th, 2026 17 views 0 likes
Manage existing Ring Groups from the Sync Settings Portal to update their settings, team member status, assigned phone numbers, and...
February 12th, 2026 223 views 0 likes
Holiday closures and modified business hours can affect how incoming calls move through your organization. Before a scheduled closure, review...
August 13th, 2026 43 views 0 likes