Please fill out the contact form below and we will reply as soon as possible.
Schedules allow administrators to define consistent business hours, after-hours rules, and special operating times that can be reused throughout the...
February 12th, 2026 139 views 0 likes
Chat channels help Team Members collaborate in shared conversation spaces organized by topic, team, or project. Use channel settings to...
April 6th, 2026 126 views 0 likes
Special Extensions represent non-user endpoints in your phone system—such as fax machines, intercoms, pagers, or ringer devices. Unlike Team Members...
February 12th, 2026 148 views 0 likes
Departments allow Admins to group multiple users under a shared extension. Calls placed to a Department extension ring assigned team...
February 12th, 2026 99 views 0 likes
Welcome Menus let administrators manage organization-wide call routing by playing a greeting and directing callers based on key selections. What...
February 12th, 2026 224 views 0 likes
The Company Directory allows administrators to control how external callers locate team members using the dial-by-name directory. From this page,...
February 12th, 2026 91 views 0 likes
Manage how company phone numbers are assigned, displayed, and updated in the Sync Settings portal. Admins can use this page...
Ring Groups control how incoming calls are distributed across people, departments, or destinations. Unlike Departments, Ring Groups are purely call-flow...
February 12th, 2026 162 views 0 likes
Custom call forwarding lets you forward calls only during specific days and times. Use this option when you want calls...
February 12th, 2026 120 views 0 likes
Call Forwarding allows you to redirect incoming calls to another phone number when you are away from your desk, unavailable,...
February 12th, 2026 168 views 0 likes
Outbound Call Blocking allows Administrators to block outbound calls to specific phone numbers or number patterns. Blocking rules can apply...
February 12th, 2026 102 views 0 likes
Once a Special Extension “Remote Voicemail Access” phone number is configured, Team Members can call the remote access number, enter...
June 3rd, 2026 42 views 0 likes
Sync Administrators can enable SMS messaging for eligible company phone numbers through the Sync Settings Portal. After a number is...
July 20th, 2026 12 views 0 likes
The Call Path Model is a capacity-based calling plan offered through the net2phone Canada Sync platform. Rather than using a...
July 21st, 2026 9 views 0 likes