Your department is used across your company’s net2phone system to help organize users, support call flows, and improve directory visibility. You can update your listed department at any time from your Profile Settings.

Only Sync Admins can update Departments

If you need to change your Sync Department, please contact your company Administrator.

 

How to change your listed Department

You can update your department from the Company subtab in your Profile Settings.

To change your listed department: 

1. Open your Profile Settings. 
2. Select the Company subtab.
3. Find the Departments field.
4. Click the drop-down menu and choose your department from the list. 
   Note: Your company’s administrator determines the available options; some organizations restrict department changes. If you don’t see the department selector, an Admin may need to update this on your behalf.
5. Click Save to apply your changes.

Once saved, your updated department will appear in any area where your company groups users by department—such as directories, teams, or call routing assignments.