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In Canada, Company Profile address fields are read-only to support local telephony requirements, including N11 services (such as 911). Administrators...
February 12th, 2026 161 views 0 likes
Administrators can manage voicemail-to-email settings for the entire organization. These settings control whether voicemail notifications are emailed to Team Members...
February 12th, 2026 297 views 1 likes
Administrators can view and manage all inbound and outbound call activity across the organization from the Calls section of the...
February 12th, 2026 184 views 0 likes
Administrators can manage the music options (on-hold music) for the entire organization, setting controls for the default audio that callers...
February 12th, 2026 159 views 0 likes
You can assign a desk phone to your extension from your Profile settings. Once assigned, the desk phone will ring...
February 12th, 2026 170 views 0 likes
The Analytics page provides a high-level snapshot of call activity across your organization. It helps administrators monitor inbound and outbound...
February 12th, 2026 210 views 0 likes
Administrators can grant limited administrative access to their net2phone account by adding delegate users. Delegate users are not team members...
Your department is used across your company’s net2phone system to help organize users, support call flows, and improve directory visibility....
February 12th, 2026 138 views 0 likes
Once a Special Extension “Remote Voicemail Access” phone number is configured, Team Members can call the remote access number, enter...
June 3rd, 2026 63 views 0 likes
Administrators can manage Shared Inbox activity in Sync, assign conversations to users, address routing issues, and close completed conversations. With...
February 12th, 2026 27 views 0 likes