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Administrators can view SIP credentials and provisioning details for individual team members from the net2phone Settings portal. These credentials are...
February 12th, 2026 95 views 0 likes
Add new users to your organization to give team members access to the Sync platform, including calling, messaging, and administrative...
April 28th, 2026 92 views 0 likes
Add a Team Member to your organization to give a user access to the Sync platform, including calling, messaging, and...
April 30th, 2026 100 views 0 likes
Team Members are user accounts within your Sync organization. Each Team Member represents an individual user with a unique extension...
February 12th, 2026 138 views 0 likes
In Canada, Company Profile address fields are read-only to support local telephony requirements, including N11 services (such as 911). Administrators...
February 12th, 2026 145 views 0 likes
Administrators can manage voicemail-to-email settings for the entire organization. These settings control whether voicemail notifications are emailed to Team Members...
February 12th, 2026 221 views 1 likes
Administrators can view and manage all inbound and outbound call activity across the organization from the Calls section of the...
February 12th, 2026 157 views 0 likes
Administrators can manage the music options (on-hold music) for the entire organization, setting controls for the default audio that callers...
February 12th, 2026 132 views 0 likes
You can assign a desk phone to your extension from your Profile settings. Once assigned, the desk phone will ring...
February 12th, 2026 134 views 0 likes
The Analytics page provides a high-level snapshot of call activity across your organization. It helps administrators monitor inbound and outbound...
February 12th, 2026 173 views 0 likes
Administrators can grant limited administrative access to their net2phone account by adding delegate users. Delegate users are not team members...
February 12th, 2026 98 views 0 likes
Your department is used across your company’s net2phone system to help organize users, support call flows, and improve directory visibility....
February 12th, 2026 112 views 0 likes
Use the User Management page in the Sync Settings portal to review users and assign net2phone Sync licenses. User Management...
May 12th, 2026 69 views 0 likes
Once a Special Extension “Remote Voicemail Access” phone number is configured, Team Members can call the remote access number, enter...
June 3rd, 2026 42 views 0 likes
Sync Administrators can enable SMS messaging for eligible company phone numbers through the Sync Settings Portal. After a number is...
July 20th, 2026 12 views 0 likes