Please fill out the contact form below and we will reply as soon as possible.
Use Call Queues to route inbound calls to assigned agents and control how callers wait when agents are unavailable. Call...
February 12th, 2026 124 views 0 likes
Generate Call Queue reports to review agent activity and queue performance for available Call Queues. Use these reports to compare...
February 12th, 2026 104 views 0 likes
Queue Agents can use star codes to sign in and out of queues from any registered Sync device or the...
February 12th, 2026 82 views 0 likes
Call Queues help organizations manage higher inbound call volumes by routing callers to assigned agents and holding callers in line...
May 6th, 2026 126 views 0 likes
Star and feature codes let you complete common calling actions directly from a Sync desk phone or supported calling device....
May 12th, 2026 165 views 0 likes
The net2phone Sync Supervisor Panel for Call Queues gives supervisors real-time visibility into active queue calls and provides live call...
May 20th, 2026 95 views 0 likes
Sync Wallboards for Call Queues provide a live, visual dashboard for displaying queue activity and performance. Wallboards are designed for...
May 21st, 2026 94 views 0 likes
Connecting a Welcome Menu and a Call Queue bridges top-level dial-pad navigation with live agent distribution. Notes and requirements You...
October 15th, 2026 1 views 0 likes