Set Up Azure Active Directory as a Single Sign-On (SAML) Provider

Admin users can learn how to configure Azure Active Directory as a SAML-based Single Sign-On (SSO) provider for net2phone.

Written By Sara Mosher (Super Administrator)

Updated at May 11th, 2026

Single Sign-On (SSO) allows team members to sign in to Sync using their corporate credentials instead of a separate username and password.

Requirements and notes

  • You must be a Sync Administrator user.
  • You must be an Azure Active Directory administrator.
  • SSO must be configured by a net2phone administrator.
  • SSO is configured at the organization level using identity provider (IdP) details.
  • Azure SSO uses SAML (Security Assertion Markup Language) authentication.

Step 1: Create an enterprise application in Azure

You must be an Azure administrator to configure enterprise applications.

  1. Sign in to the Azure portal.
  2. Select Azure Active Directory.
Example: Azure Active Directory navigation.
  1. Select Enterprise applications.
  2. Click New application.
Example: New application button in Azure Active Directory.
  1. Click Create your own application.
  2. Enter a name for the application (for example, net2phone).
Example: Create your own application panel.
  1. Select Integrate any other application you don't find in the gallery.
  2. Click Create.
Example: Application type selected before creating the app.

Step 2: Enable SAML single sign-on

  1. Open the application you created.
  2. Select Get started from the Single sign-on block.
Example: Get started link in the Single sign-on block.
  1. Select SAML.
Example: SAML sign-on method.

Step 3: Configure Basic SAML settings

  1. In the Basic SAML Configuration section, click Edit.
Example: Basic SAML Configuration edit button.
  1. Enter the following values:
  2. Click Save.
Example: Basic SAML Configuration completed and ready to save.

Step 4: Collect Azure SAML details

You will need the following values from the Azure SAML configuration screen:

  • Login URL
  • Azure AD Identifier
  • Logout URL
  • Certificate (Base64)
  1. In the SAML Signing Certificate section, click Download next to Certificate (Base64).
  2. Save the certificate file to your computer.
  3. Keep the Login URL, Azure AD Identifier, and Logout URL available for the next step.
Example: Azure SAML details, including the Login URL, Azure AD Identifier, and Logout URL.

Step 5: Configure SSO in net2phone Sync

Now that you have configured Azure, you can configure SSO in the Sync Settings Portal.

  1. Open app.net2phone.com and sign in with Admin credentials.
  2. Click your profile icon in the top right corner.
  3. Select Admin Settings.
  4. Select Single Sign On from the right navigation menu.
  5. Enable the Single Sign-On toggle.
Example: Single Sign On settings in the Sync Settings Portal.
  1. Enter the Login URL from Azure.
  2. Enter the Logout URL from Azure.
  3. Enter the Azure AD Identifier as the Entity ID.
  4. Paste the Public Certificate you downloaded earlier.

Step 6: Test and enable SSO

  1. Click Test Configuration.
  2. Sign in using your Azure credentials when prompted.
  3. Confirm that authentication is successful.
  4. Click Submit to save and enable SSO.
Example: Test Configuration on the Single Sign-On page in Sync.

Quick tips and troubleshooting

  • Ensure the Reply URL (ACS URL) is entered exactly as shown.
  • Confirm users are assigned to the Azure application.
  • Verify the certificate is current and not expired.
  • Use Test Configuration before enabling SSO for all users.